Q1. Are you factory ?
Of course ,we are factory in Guangdong focus on electric kettle and rice cooker production .
we also have professional sales team ,skilled on international trading and documents .FORM E ,FORM A,CO,CCPIT

Q2. How is your warranty ?
During our production we have more than 3 steps to control quality
Normally one year warranty ,if more than 4% we will compensate you ALL value

Q3. How is your payment ?
TT ,irrevocable LC at sight , Paypal ,West Union ,E-checking ,MoneyGram

Q4. What is your delivery time ?
We could do Special support for short delivery date ,regular delivery date is within 30 days after payment and artworks confirmed .High season before CNY there will be around 35 days .

Q5. How can I get sample?
As policy Sample is free ,only need to pay delivery cost .
If you do not have courier account ,you could pay us in advance or use own TNT/UPS/DHL by freight collect